Buying a mattress – Online Vs. In Store
What is better if you are looking to buy a mattress for your bed – Online shopping or in-store shopping. There is no right or wrong answer for this, as this depends on person to person and how comfortable you are in doing online shopping. Both approaches have pros and cons, and it will be up to the individual to evaluate which option provides more pros than cons.
Buying a mattress online was not as common as some of the other commodities for a couple of reasons. One is that traditionally, shipping and delivering a mattress to a customer’s address was not feasible due to the big size of the mattress, which resulted in high shipping costs. Secondly, people wanted to get a feel of the mattress before they buy a mattress. Whereas the shipping concern is now kind of fully taken care of by introduction of mattress in a box, the second concern has also reduced by overall society mindset shift towards the trust established in buying commodities online.
The impact of Covid 19 on in-store shopping was obvious due to social distancing and lockdowns. This really helped online industry to grow multiple times across all industries, however, there was lot more positive impact on mattress industry as customers started to believe that mattress can be purchased online with same or even better quality and with much more ease.
We will further discuss the pros and cons of buying a mattress online vs. buying by walking in store.
Buying a mattress Online – PROS
- Comfort of buying from anywhere and anytime
- Wide variety of quality and size
- Avail offers and deals
- Compare different mattress
- Get benefits by reading reviews and providing reviews.
Buying a mattress Online – CONS
- Can be difficult to return
- Can be expensive with additional shipping charges
- Not possible to feel the mattress
Buying a mattress In Store – PROS
- Face to face contact by dealing with a salesperson
- Feel different varieties of mattress
- Ensure that size and style are as per your choice
- Can be delivered without folding in a box
- Shipping should be less as compared to online
Buying a mattress Online – CONS
- Time consuming
- You can only check one or two shops.
- May not be aware of deals
- No reviews available
The above details will help a customer make a better decision on whether to buy a mattress online or in person by walking into a shop. As mentioned, there is no right and wrong and at the end of the day, it depends on individual customer to take either approach.
Spinesoft offers mattress in all sizes – King, Queen, Double, & Twin. Spinesoft also offers free returns and free shipping across Canada. Spinesoft is delivered right at your doorstep using the mattress in a box packing.